Privacy Policy

Last updated: January 2025

1. Introduction

Times Travels Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our DIY Umrah consultancy services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Contact us via phone, WhatsApp, or email
  • Request a consultation
  • Subscribe to our services
  • Provide feedback or reviews

This may include:

  • Name and contact information
  • Travel preferences and dates
  • Communication records
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Referring website information

3. How We Use Your Information

We use your information to:

  • Provide DIY Umrah consultancy services
  • Respond to your inquiries and requests
  • Improve our website and services
  • Send relevant information about Umrah planning
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist in our operations

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time

8. Third-Party Services

Our website may contain links to third-party websites or services (such as WhatsApp). We are not responsible for the privacy practices of these third parties.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Times Travels Ltd

Trading as: Your Trusted Umrah Specialist

Phone: 0333 344 4202

WhatsApp: Contact via WhatsApp

United Kingdom